How to be the first to message clients on WhatsApp, Telegram and Viber directly from Kommo CRM

One of the most common tasks for sales departments is to message a client first in a messenger. However, standard integrations typically only allow communication after the client has already messaged you.

Kommo One's service solves this problem. It's a tool that connects WhatsApp, Telegram and Viber numbers to Kommo CRM, allowing managers to initiate a conversation with a client directly from the deal or contact card.

What this means for businesses:

• the ability to message a client first from Kommo CRM;

• all correspondence is saved in the contact or deal card;

• support for texts, files, photos, videos, and voice messages;

• managers can work without installing messengers on their devices;

• automation of messages and reminders through Kommo CRM.

Another important point: messages are sent from a regular number, not from a chatbot.

According to the service, people respond to such messages significantly more often, up to 20-30%, because they understand they are communicating with a real person.

As a result, the sales department receives a simple and effective channel for initial contact with clients—directly from Kommo CRM.

This integration can become a convenient tool for outbound communications in messengers and increase the conversion of conversations into deals.

Price per issue / 1 month:

WhatsApp

15,99 $

Telegram

16,99 $

Viber

29,99 $

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