Resources for business

How to be the first to message clients on WhatsApp, Telegram, and Viber directly from Kommo CRM

Stage 1. Business Analysis & CRM Design Goal: Align Kommo CRM with the real sales and service process of the travel agency. Activities: Analysis of lead sources Tour types (package, individual, excursions, VIP, corporate) Existing tools (Excel, messengers, email) KPI definition CRM planning basics:👉 https://www.kommo.com/blog/crm/ Stage 2. Kommo Account Setup Currency (USD / EUR / local) Language and timezone User roles (sales, management, admin) Stage 3. Sales Funnels Conf

Practical Implementation Guide (Integrator Perspective) Overview Kommo CRM is a messenger-first CRM platform designed for sales teams that rely on fast, personalized communication. It centralizes conversations, automates sales processes, and provides full visibility into the customer journey.More about the platform:👉 https://www.kommo.com For a travel agency , Kommo becomes a single system to manage inquiries, tours, communication, payments, and long-term customer relations

Trade shows and exhibitions are fantastic for building connections and generating new business opportunities. But once the event ends, the real challenge begins — how to process and convert all those leads efficiently . In this article, we’ll show how our team used Kommo CRM to streamline post-expo lead management, automate follow-ups, and close more deals — without losing a single contact. 1. The Challenge: Too Many Leads, No System After our last exhibition, we came back w

CRM for Vendor Management Interview with Anton Ananyev, Chief Operating Manager at Wedding.net One of India’s leading wedding websites...

CRM for Event Planners Interview with Stacy Sheldon, Project Manager at B_Entertained DJs and More After adopting a CRM for event...